Privacy Policy

How we collect, use, and protect your information

Last Updated: March 2025

Welcome to Jay Jalaram Software ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jayjalaramsoftware.com or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide through our contact form or service inquiries.
  • Business Information: Company name, designation, and requirements shared with us during service discussions.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Records of your correspondence with us via email, phone, or contact forms.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request.
  • Send you updates, newsletters, and promotional materials (only with your consent).
  • Improve our website, products, and services.
  • Send notifications via SMS, Calls, RCS, and WhatsApp (only when you have provided authorization).
  • Comply with legal obligations and resolve disputes.
  • Analyze usage patterns to enhance user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting, analytics), under strict confidentiality agreements.
  • Legal Authorities: When required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. SMS, Calls, RCS & WhatsApp Communications

By checking the authorization checkbox on our contact form, you expressly consent to receive communications from Jay Jalaram Software via SMS, telephone calls, RCS messaging, and WhatsApp. These communications may include service updates, promotional offers, and support messages. You may opt out at any time by contacting us or replying "STOP" to any SMS message.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymize your data.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with a relevant data protection authority.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Company: Jay Jalaram Software
  • Registered Address: 301, Shiv Aangan Flat, Behind Uma Bhavan, Near Sarthi Hospital, Anand, Gujarat 388001
  • Communication Address: 1, Shreeji Shopping Center, opp. P.M. Patel College, Nr. New Bus Station, Anand, Gujarat 388001
  • Phone: +91 9586178980
  • Email: sales@jayjalaramsoftware.com